CCTV Camera Service Expert at Doostep
₹299.00
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Doorstep
CCTV Camera Service
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CCTV Security System
CCTV Expert
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Why Choose
Our CCTV Services
Can a CCTV camera be repaired?
Yes, CCTV cameras can be repaired, but it depends on the type and extent of damage. Here’s a breakdown:
Repairable issues:
1. Lens damage or scratches
2. Power supply or cable problems
3. Connectivity issues (HDMI, IP, etc.)
4. Firmware updates or software glitches
5. Water or physical damage (cosmetic or minor)
6. Sensor or image quality problems
7. Night vision or infrared issues
How much will the repair warranty be?
See here!
https://24sevendays.com/rate-card/
What is not included in the warranty!
No warranty of accessories, cable, wire and adapter.
How to request warranty?
Call at 91 89200 39005 to request warranty. Or find support option At https://24sevendays.com/support/
How much time will be required to resolve the warranty?
Issue will be resolved 18 to 24 working hours.
I do not have any bill and order ID, what to do for warranty?
We will definitely help you, just Call at 91 8920039005, you have to tell us the number given during the booking!
How to track order status?
Find track order option At https://24sevendays.com/Order Status
How to find order ID and where?
Order ID that you have received on the registered mobile number while booking or log-in into your account panel At My account – 24 Seven Days and find the “ORDER ID”
Order not processed in the given time frame?
Service may be delayed due to health, low worker, weather or traffic conditions. or Call 91 89200 39005 for support
The technician did not bills 24 SevenDays?
Service vendor provide bill/cash memo the own company to the customer, don’t worry we will process warranty, but the “order id” on the bill/cash memo is mandatory. “Order ID” that you have received on the registered mobile number while booking
If the customer provides the spare parts himself?
Visits and labor charge will be payable.
How can I solve my CCTV problem?
Basic Troubleshooting
1. Power cycle: Turn off/on the CCTV system, recorder, and cameras
2. Check connections: Verify cables, connectors, and wiring
3. Configuration: Ensure camera IP addresses, protocols, and ports are correct
4. Firmware: Update to latest version (if applicable)
Or Contact at 9990 991120 for repair expert.
SERVICES/PRODUCT | RATE | WARRANTY |
---|---|---|
Repair ( Visiting/Inspections) Service Charge | Rs. 299 | N/A |
Camera Uninstall | Rs. 149 (each Camera) | N/A |
Camera Installation (each camera 20mtr cabling with nail clipping) | Rs. 349 (each Camera) | N/A |
DVR/NVR Unbind or Password Reset | Rs. 700 | N/A |
Mobile/PC Configuration | Rs. 700 | N/A |
DVR/NVR Cell Replace (Date & Time Issue) | Rs. 700 | 30 Days |
DVR Board Repair 4/8/16/32 CH | Rs. 1200/1400/1800/3200 | 30 Days |
NVR Board Repair 4/8/16/32 CH | Rs. 1500/1800/2200/3400 | 30 Days |
Camera Lens 3.6mm | Rs. 399 (With Installation) | 30 Days |
Camera IR | Rs. 399 (With Installation) | 30 Days |
U2 Rack For DVR/NVR/Switches | Rs. 1250 (With Installation) | N/A |
Power Supply (SMPS) 5/10/20AMP | Rs. 1200/1400/1800 (With Installation) | 1Year, On Site Warranty. |
DVR Adaptor (Original) | Rs. 925 (With Installation) | N/A |
Cable LAN (CAT6) D-Link | Rs. 60 (mtr.) | N/A |
Cable (3+1) D-Link/CP Plus | Rs. 25 (mtr.) | N/A |
HDMI Cable | Rs. 99 (mtr.) | N/A |
RJ45 Connector | Rs. 25 Each (With Punching) | N/A |
BNC Connector | Rs. 75 (With Installation) | N/A |
Video Balloon | Rs. 149 (With Installation) | N/A |
DC Pin | Rs. 25 (With Installation) | N/A |
DVR CP Plus, 2.4MP 4CH/8CH/16CH | RS. 2750/3750/5950 (With Installation) | 2 Year, Manufacturer Warranty. |
DVR Hikvision, 2MP 4CH/8CH/16CH | RS. 2800/3800/6200 (With Installation) | 2 Year, Manufacturer Warranty. |
Camera CP 2.4MP IN/OUT | RS. 1050/1150 (+ Installation Rs. 300each) | 2 Year, Manufacturer Warranty. |
Camera HK 2MP IN/OUT | RS. 1250/1350 (+ Installation Rs. 350each) | 2 Year, Manufacturer Warranty. |
Consistent HDD 500 GB | 1350 (With Installation) | 2Year, Manufacturer Warranty. |
Consistent HDD 1TB | 2650 (With Installation) | 2Year, Manufacturer Warranty. |
Consistent HDD 2TB | 3650 (With Installation) | 2Year, Manufacturer Warranty. |
Note: | ||
# Service charge mandatory. | ||
# If the customer provide spare parts himself, Visits and labor charge will be payable. | ||
# It will be the responsibility of the customer to provide ladder/stool/chair, during to service or repair. |